The way that you shake hands, hold eye contact, offer your business card, sit at a meeting, and carry yourself all have a bearing on what kind of relationships that you build and the amount of trust that you engender.
Ever wonder if someone really wants to be in a conversation with you? Could you be unknowingly undermining your relationship efforts with your body language (and theirs)?
As soon as we come into contact with others we are communicating, without having even exchanged one word. For this reason understanding your own body language and having the ability to read the body language of others will play an important part in achieving successful interpersonal communication outcomes.
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. Since we don’t make purchases from just anyone, and human nature says that we will pay more for a product we can obtain from someone that we like rather than someone who just offers us the best price, it’s important that we project a trustworthy nature and likeability.
What is your body language saying about you? Find out in this one day workshop!
Take-Aways:
In this fast paced, entertaining and interactive seminar, attendees will:
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Activate influence in your handshake
- Dress for success
- Recognize signs of discomfort or deceit
