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	<title>Communicating With Purpose</title>
	<link>http://imind.ca/blog</link>
	<description>Discover verbal and non-verbal communication techniques that will exponentially improve how you present yourself, both in business and personally.</description>
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		<title>Do we really need a cure for aging?</title>
		<description><![CDATA[The MacLeans Magazine had an article in it this week about taking a Youth Pill. The article discusses the race to cure aging. I thought this was funny since I decided to write about memory and aging for my monthly e-zine which will go out in August. Thought I would share my thoughts with you [...]]]></description>
		<link>http://imind.ca/blog/?p=277</link>
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		<title>Modern Technology &#8211; Friend or Foe?</title>
		<description><![CDATA[This week, I travelled to a rural community to provide a full day of training on enhanced customer service.  The organizer gave me the address of where to attend and, as is my usual practice, I ensured that I printed off a google map in case the location was not valid on my GPS.  Upon [...]]]></description>
		<link>http://imind.ca/blog/?p=273</link>
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		<title>What makes us feel like we got great customer service?</title>
		<description><![CDATA[I have been writing posts lately about my experiences with replacing my business vehicle. During this process, I have become aware of both good and poor customer service and attentiveness. This has caused me to ponder about what might be perceived as good customer care and poor customer care and how those perceptions might actually [...]]]></description>
		<link>http://imind.ca/blog/?p=267</link>
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		<title>As a consumer, when does your opinion matter?</title>
		<description><![CDATA[Although I am not usually a believer in the analogy that &#8220;The customer is always right&#8221;, I have wondered recently just when the customer matters at all.  I have had a couple of events occur of late that have made me question whether or not we have simply (as a society) given up on the [...]]]></description>
		<link>http://imind.ca/blog/?p=263</link>
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		<title>How Colours Affect Our Mood</title>
		<description><![CDATA[ I had such a wonderful day yesterday.  I felt so productive all morning and then spent quite a bit of time in the warm sun in the afternoon, cleaning away the remnants and debris of winter.  I felt fantastic and it got me to thinking about how it is that we can be impacted by [...]]]></description>
		<link>http://imind.ca/blog/?p=255</link>
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		<title>Resentment is Poison</title>
		<description><![CDATA[Recently I have been working with a number of individuals who are struggling to come to grips with resentments that are building in their relationships.  Here is a wonderful article on what to do to stop it (sent to me by one of my clients &#8211; I am not sure where it was orginally posted)
Resentment [...]]]></description>
		<link>http://imind.ca/blog/?p=253</link>
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		<title>Success is Attitudinal</title>
		<description><![CDATA[I don’t know about the rest of you, but I feel like I am not getting much work done since the Olympics began.
What a thrill to see our first Gold Medal on Canadian soil. Less than 30 seconds to get the job done and Alexander Bilodeau did it up with style. Then, he shone even [...]]]></description>
		<link>http://imind.ca/blog/?p=247</link>
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		<title>Really&#8230;How mad was she?</title>
		<description><![CDATA[One of the best laughs I ever got while driving was this sign situated in front of a flower shop the day after Valentine&#8217;s Day. So what is it about this holiday that turns us all into ramped up consumers of silly bears, hearts and flowers?
If you happen to be single for Valentine&#8217;s Day, does [...]]]></description>
		<link>http://imind.ca/blog/?p=243</link>
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		<title>Personality Testing is all the rage, but does it actually work for you?</title>
		<description><![CDATA[I am one of &#8216;those&#8217; people who does enjoy filling out a quick personality quiz.  Mostly, I like to see if the quiz contains insights into &#8216;who I might be and why I behave the way I do&#8217; at a higher level than I understand myself.  (of course sometimes the motive is simply to put off [...]]]></description>
		<link>http://imind.ca/blog/?p=235</link>
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		<title>Society&#8217;s Pendulum has shifted</title>
		<description><![CDATA[I attended a fascinating seminar last night with speaker Michael Drew. Mike was talking about societal norms and how to market to a new generation. He started out by relating his talk to a book written by William Struass called Generations, in which behavioural patterns are discussed as societal norms.
In Mike&#8217;s opinion, we have two dominant [...]]]></description>
		<link>http://imind.ca/blog/?p=225</link>
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